Delivery Options Provided
The following is the list of the carriers we incorporate with to deliver physical products from our production site to you. Delivery rates are noted for informational purposes only. The rates are provided by our subcontractors. We do not guarantee the validity of the rates at the date you complete the purchase. The actual delivery cost will be calculated at the checkout prior to completing the order.
We do our best to keep the information on this page as accurate as possible, but occasionally the list of the carriers may be inaccurate. In this case, please contact us by any available means to inform us about the inaccuracy and we will take necessary measures to correct the information.
Australia Post
Please check current delivery rates at their website:
Sending within Australia
Sending overseas from Australia
Digital products will be available for download as soon as payment has cleared.
Processing Orders to Shipping
As most physical orders are made-to-order (in line with our sustainability efforts), please allow 2-5 business days for processing. Please contact us prior to placing an order if you require it sooner than that.
Custom orders (both print and digital) usually have a 10 business day turnaround before being shipped / before being available for download.
Payment Options Provided
As of writing this, Harmony Home and Heart accepts Paypal and Gift Cards. In addition to paying with your Paypal account, Paypal also offers you to pay via credit card.
We are currently looking into additional payment options and will update accordingly.
PayPal Payment
To pay with PayPal, please follow these next steps:
- Select PayPal as your payment method at the checkout.
- You’ll then be redirected to the PayPal website to proceed with the payment.
- If you’re already a PayPal customer, you can log in with your user details and confirm the payment.
- If you’re new to PayPal, you can create a PayPal account and then confirm the payment. Or you can select to pay via credit card without creating a PayPal account.
- You’ll then return to harmonyhomeandheart.com and your order and payment will be complete.
Gift Cards
You can use our e-gift cards in our Harmony Home and Heart store when shopping online on harmonyhomeandheart.com.
To make an online payment with a gift card, please follow these steps:
- Select to use a gift card when paying at the checkout.
- Enter the gift card number and PIN code (if required) in the highlighted field.
- Make sure to confirm to apply the gift card towards your purchase.
You can use a gift card to pay for your entire order online or combine it with other payment methods.
Secure Online Payments
Keeping your online payments secure is our number one priority. That means you might need to verify your card payment with 3D Secure to complete your transaction. Contact your bank to learn more about 3D Secure authentication.
Encrypted Transactions
Harmony Home and Heart’s online store is embedded and managed through Ecwid by Lightspeed.
Harmony Home and Heart does not handle or store any payment details.
Ecwid by Lightspeed handles and processes all payments. Ecwid by Lightspeed guarantees that your details are safe. All information is sent encrypted to ensure total security of any sensitive information. Read more in Harmony Home and Heart’s Privacy Policy, as well as in Ecwid by Lightspeed’s Privacy Policy and Ecwid by Lightspeed’s Data Processing Agreement (DPA).
Ecwid by Lightspeed is a PCI DSS certified e-commerce solution and complies with the highest standards to keep stores safe. PCI DSS stands for Payment Card Industry Data Security Standard which is the international standard for secure data exchanges for online stores and payment systems. Ecwid by Lightspeed’s compliance can be found here. Further security information can be found on the Lightspeed’s website here.
You Will Be Charged Once You Place An Order
If your card transaction is approved, the amount will be reserved immediately and an order confirmation will be sent to your email address.
If your card transaction isn’t approved, your order will be cancelled. Please contact your bank or card provider if you have any questions about this.
Do You Have Questions?
Need more help? Please ask! Our email for customer queries is info@@harmonyhomeandheart.com (delete the extra @).
We are always happy to help!
Last Updated: 08.06.2025